Last Updated: March, 2019
Compliant Commerce Privacy Principles
Our Privacy Notice is founded upon our commitment to the following principles and data transparency.
- Our teams are deeply focused and committed on building a safe secure online environment for your business.
- We strive to provide you with access to and control over the information you give us, and we take the protection of your information very seriously.
About Compliant Commerce and our Privacy Notice
Compliant Commerce referred to in this policy as (“Compliant Commerce”, “us”, or “we”) feels strongly about protecting your privacy. We understand how important privacy is to you, and we are committed to creating a safe and secure environment for learners of all ages. This Privacy Notice applies to CompliantCommerce.com, our mobile application, our application programming interface (“API”), and online services (collectively, our “Properties”), which are all owned and operated by Compliant Commerce. This Privacy Notice describes how Compliant Commerce collects and uses the information you provide on our Properties, and describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Our Privacy Notice describes what information we gather from our members and others who visit and use our Properties, how we use that information, and what we do to protect it. By visiting or using our Properties, you consent to the information handling practices described in this Privacy Notice.
Your use of our Properties and any information you provide on our Properties are subject to the terms of this Privacy Notice, which is incorporated into and subject to our Terms of Service. Any capitalized terms used but not defined within this Privacy Notice have the meaning given to them in our Terms of Service.
How we collect and use data
We take the information you provide to us very seriously, and we strive to put you in control of decisions around your information.
Compliant Commerce collects the following information about you and your use of our Properties:
When you register for, browse and use our Properties, you may provide to Compliant Commerce what is generally called “personally identifiable information” or “personal data” (such as your full name or email address) that can be used to identify you. At Compliant Commerce, we call this data “Personal Information”.
Information from Integrated Services.
If you decide to register through or otherwise grant access to a third-party or integrated service (what we call an “Integrated Service”), Compliant Commerce may also collect Personal Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with Compliant Commerce through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving Compliant Commerce the permission to use, share, and store it in a manner consistent with this Privacy Notice.
Information about your use of our Properties and other User-provided Information.
We may collect usage information about your use of certain features on our Properties, such as the number of pages you have viewed, the number of videos you have viewed, and the amount of time spent to complete an assignment. This enables us to better tailor experiences that are most appropriate for improving the online experience.
Information obtained from other Users.
We make available certain features on our Properties that allow other Users to provide us information about you. This information may include Personal Information.
We may collect and use information about your location (such as your country) to provide you with tailored experiences for your region, but we don’t collect the precise geolocation of you or your device. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.
Information from Other Sources.
In certain situations, we may obtain information, including Personal Information, from third parties or sources other than our Properties. For example, if you pay online via Compliant Commerce, we may obtain your name and mailing address, or if you apply for a job with Compliant Commerce via an online recruiting site, we will obtain the information you provide in your application for that purpose. If we combine or associate information from other sources with Personal Information that we collect through our Properties, we will treat the combined information as Personal Information in accordance with this Privacy Notice.
Compliant Commerce uses this information in the following ways:
To enhance our Properties and the services we provide.
Compliant Commerce uses the information you provide or that we collect to enhance our relationship with you and to operate, maintain, enhance, and provide all of the features and services found on our Properties. If you have given Compliant Commerce consent, we may use your Personal Information to provide you with information about Compliant Commerce’s features, services and other offerings that may be of interest to you. Under certain circumstances and if we obtain your consent (for example, if you submit a testimonial and agree to make it public), we may post your Personal Information on our Properties.
To understand how you and other Users use our Properties.
Compliant Commerce uses all of the information that you provide or that we collect from Users to understand and analyze the usage trends, learning behaviors, and preferences of our Users, to improve the way the Properties work and look, and to create new features and functionality. For more information, please see the “Technologies” section, below.
To enable your participation in Compliant Commerce partnership arrangements.
Compliant Commerce will not share Personal Information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. You can grant us permission to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with Compliant Commerce. In these cases, we will only provide to these third parties the information you have authorized or asked us to share to these third parties.
Unless we receive a deletion request, we will retain your information for as long as your account is active or as is reasonably useful for operational purposes.
To provide a personalized high-quality experience for our Users, we may use various technologies that automatically record certain technical information from your browser or device, including standard log files, web beacons, or pixel tags. This technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, clickstream data, operating system, and the dates and times that you visit the Website. We do this to better understand how our Users are using our Website so we can improve site functionality and the services we offer you.
Like most websites, whether or not you are a registered member, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Cookies remember information about your activities on a website and enable us to provide you with a more personalized learning experience. Compliant Commerce may use both session cookies and persistent cookies. A session cookie disappears automatically after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Website. You can, however, remove a persistent cookie at any time. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. However, without cookies you will not have access to certain services and features on the Website.
Compliant Commerce uses a variety of third-party service providers, such as YouTube to host our videos or Google Analytics to understand our Website usage. This information is collected directly and automatically by these third parties, and Compliant Commerce does not participate in these data transmissions. Compliant Commerce will, wherever feasible, contractually obligate our third-party service providers to abide by the terms of this Privacy Notice.
Compliant Commerce also uses Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site may use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. Please consult your browser’s “Help” function to learn more.
How we share or transfer data
Compliant Commerce takes great care to protect the information you provide us. We do not rent or sell Personal Information that we collect from Users with third parties. We also take great measures to restrict any collection or disclosure of Personal Information from children less than 13 years of age.
Compliant Commerce will disclose User information only as described below:
If you want information shared with other Users, we’ll share it for you.
We provide certain features that may allow you to share information with other Users. Or you may ask questions that are visible to other Users of Compliant Commerce. Whenever you share information with other Users of our Properties, any Personal Information that you choose to include in, or is associated with, such User Postings will be accessible by such Users. As with most online services, once you make your Personal Information available to others in any of these ways, it may be collected and used by the recipients without restriction.
We may share data with third-party applications that you authorize.
Third-party application developers and service providers (commonly known as “App Developers“) may build complementary services for our platform, such as a mobile application for visually-impaired learners to access our resources. You may request we share your information with App Developers by connecting to the application or service and approving access to your Compliant Commerce account. Compliant Commerce has taken steps to try to ensure the safety of information accessed by App Developers and requires App Developers to comply with our API Terms of Service and this Privacy Notice.
We may share anonymous or aggregate data to improve our services and learn more about our Users.
In certain occasions, Compliant Commerce may work with business partners to improve our services or offerings. We may disclose automatically collected and other aggregate non-Personal Information to authorized business partners to conduct research or assist in understanding the usage, viewing, and demographic patterns for certain programs, content, services, promotions, and/or functionality on our Properties.
We will share data when required by law.
Compliant Commerce may also disclose User information if required to do so by law, or if we have a good-faith belief that such action is necessary to comply with local, state, federal, international, or other applicable laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant, or administrative request. In some cases, we may make such disclosures without first providing notice to Users.
We may share data in the context of a change of business, including a merger or acquisition.
In the event that Compliant Commerce is acquired by or merged with a third-party entity, we may transfer or assign the information that we have collected from Users as part of such merger, acquisition, sale, or other change of control.
We may share data when necessary or appropriate to protect Compliant Commerce or others.
Compliant Commerce may disclose information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect Compliant Commerce from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of our Properties; or to protect the rights, property, or personal safety of Compliant Commerce, our Users, or others.
Limitations on Access to your Personal Information by Employees and Authorized Parties.
Compliant Commerce’s employees, agents and contractors must have a legitimate business reason to access Personal Information you provide to Compliant Commerce. We may share your Personal Information with third-party service providers, including outside contractors or agents who help us manage our information activities, but they may only use your Personal Information to provide us with a specific service and not for any other purpose. Where feasible, Compliant Commerce will require our third-party service providers to comply with this Privacy Notice.
Your choice and options in our data collection, use, and transfer
You can choose to not provide us with Personal Information.
You may always decline to share your Personal Information with Compliant Commerce. Registration is not required to access most of our content. If you decline to register, however, Compliant Commerce will not be able to provide to you certain features and functionalities found on our Properties. You may later enable or access those features by providing Compliant Commerce with the necessary Personal Information.
You can edit or delete Personal Information in our records.
We want you to have access to your information, so that you can help keep it as accurate as possible., If you register and provide Compliant Commerce with Personal Information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page. Parents can modify or delete Child User accounts. If you experience any difficulties in this process, please contact us as described below.
You can disconnect us from Integrated Services.
Our approach to Data Security
Data security is important to you, and to us.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. For example, we may ask you to provide certain Personal Information to confirm your identity, and we may require that you create and use a password to access certain parts of our Properties. You should create and maintain a strong password to help ensure the security of your account.
We try to ensure that our Properties and information sent to us are safe, but no security measures are perfect.
Compliant Commerce uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your Personal Information and other information we maintain in connection with our Properties. We cannot, however, ensure or warrant the security of any or all of the information you transmit to Compliant Commerce, and you do so at your own risk. Once we receive your transmission of information, Compliant Commerce makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we use encryption or similar technologies. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We will notify you electronically or via the Properties if Compliant Commerce experiences a data security incident that could affect you.
If we learn of a data security incident that compromises or appears to compromise your Personal Information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on our Properties if a data security incident occurs.
How we maintain data integrity
At Compliant Commerce, we only use Personal Information as needed for the purposes for which it was collected or where you have consented to our use of Personal Information relating to you. We take reasonable steps to ensure that the Personal Information we store and use is accurate, complete, and up-to-date. If you discover that Personal Information or other data pertaining to you is inaccurate, incomplete, or out-of-date, please update your account information or contact us as outlined below.
Links to other sites
The Properties may link to and may be linked by websites operated by other entities or individuals. Some of these websites, such as the Compliant Commerce social pages, may be co-branded with our name or logo. This Privacy Notice does not apply to, and we cannot always control the activities of, such other third-party websites. You should consult the respective privacy policies of those third-party websites.
Our Properties are operated and managed on servers located within the United States. If you choose to use our Properties from the European Union or other regions of the world with laws governing data collection and use that differ from U.S. law, then you acknowledge and agree that you are transferring your Personal Information outside of those regions to the United States and that, by providing your Personal Information on the Properties, you consent to that transfer.
Changes and updates to this Privacy Notice
Compliant Commerce may modify or revise this Privacy Notice from time to time. Compliant Commerce will notify Users of any changes to our Privacy Notice by posting the revised Privacy Notice with an updated date of revision on our Properties, along with a short notice of the revision posted on our homepage. We will not change how we use any Personal Information in any material way without also providing notice of the change via email to you or through the Properties, and obtaining consent to any new uses.
Contacting Compliant Commerce
Please contact Compliant Commerce with any questions or comments about this Privacy Notice, your personal information, our third-party disclosure practices, or your consent choices by email at firstname.lastname@example.org or by mail.